Terms and Conditions

CYBERSLEEK INDUS PRIVATE LIMITED ("we," "us," or "our") owns Cybersleekindus. Our aspirations is to provide our users/customers (“you”, or “your”) with an excellent payment processing experience. Our terms and conditions outline the rules and regulations governing the use of our services. It is important that you read these terms and conditions carefully before accessing or using our payment gateway. Please read them carefully in order to ensure a smooth and mutually beneficial payment process. Our goal is to make the payment process seamless and secure for our users.

User Agreement

Our payment gateway services are subject to the terms and conditions outlined in this User Agreement. As a user of our services, you acknowledge that you have read and understood these terms. Maintaining the confidentiality of your account credentials and ensuring that your account is used legally are your responsibilities. It is your responsibility to ensure that your account is not accessed or misused by anyone else.

Account Registration

You must register with us and provide us with accurate and complete information about yourself before using our payment gateway services. Credentials associated with your account must be protected securely and confidentially. When you create an account, you certify that you are of legal age and capable of entering into legally binding contracts in your country. We don't allow minors to use our services in order to prevent them from doing so.

Make sure the information you provide on the registration form is accurate, up-to-date, and complete. If there are any inconsistencies or out-of-date information about your account, you must correct them as soon as possible. In the event that your account has been accessed or used illegally, please inform us as soon as possible. We are not responsible for any losses or damages incurred if your account is accessed or misused without your consent.

Authorized Users

Accounts or rights associated with your account cannot be lent, assigned, or shared. A personal account is only available to you for your own use. All activities conducted through your account, including those carried out by authorized users you designate, are your responsibility. It is your responsibility to ensure that all authorized users have read and agreed to these terms and conditions. Whenever authorized users make transactions or incur liabilities on your behalf, you are solely responsible.

Description of Services

You can process online payments safely and easily with our payment gateway. Users can initiate, approve, and oversee electronic transactions, such as fund transfers and payments, through this service. Merchants and service providers offer several payment options, including credit cards, debit cards, bank transfers, and electronic wallets. The payment gateway allows users to make donations, pay off merchant balances, and purchase goods and services.

Although we strive to ensure that our payment gateway is always available, there may be occasions when it is unavailable due to technical difficulties. Users are encouraged to report any errors or disturbances they encounter while using the service. Users are responsible for complying with all applicable laws, rules, and terms and conditions when using our payment gateway. Your account may be suspended or you may be subject to legal action if you engage in abuse, fraud, or infractions.

Fees and Charges

We reserve the right to charge you additional fees and levies if you use our payment gateway services. Any costs associated with these transactions will be disclosed to you in advance. It is your responsibility to read and understand these fees before moving forward. Depending on the type of transaction and the method of payment, transaction costs may vary. Your fee covers the costs associated with arranging and processing your payments. Should our price schedule be altered or changed at any time, these changes will take effect immediately. Stay informed of any changes to our terms and conditions by periodically reviewing them.

Payments Processing

We offer fast and secure electronic payment processing through our payment gateway. The steps involved in initiating a payment transaction using our platform are listed below. When you request a payment, your financial institution or payment provider will need to authorize it. It is necessary to obtain this authorization in order to ensure that the transaction will be funded or fully financed. Upon receiving authorization, a confirmation of the completed transaction, including a transaction ID, receipt, or notification, will be sent. Your payment request has been fulfilled, as attested by me. Through your account, you can view detailed records of all payment transactions, including the date, amount, and recipient.

Data Security

In order to protect your personal information, our company adheres to the strictest security standards. Our payment gateway uses strong security measures to protect your information. Our platform encrypts all data transmitted over it using industry-standard encryption techniques. This will ensure that your payment details remain private and are not accessible to unauthorized parties.

We adhere to strict industry standards and legal requirements to ensure the security and privacy of your data. We will regularly audit and analyze compliance as part of our commitment to compliance. In spite of the fact that we take all reasonable precautions to safeguard your information, it is still your responsibility to keep it secure. Your passwords should be updated regularly, your account details should be kept private, and any unusual activity should be reported immediately.

User Responsibility

Your account information, including your contact information and payment options, should be updated regularly. It is important to share any updates or modifications as soon as possible. We recommend that you keep your passwords, account information, and any other forms of authentication secure when accessing our payment gateway. Taking careless measures to protect your account or sharing this information may compromise its integrity. We ask that you only use our services for legitimate purposes in order to maintain the integrity of our services. All illicit or fraudulent activities, such as unauthorized access and payment disputes, are strictly prohibited.

Prohibited Activities

It is prohibited for you to initiate or assist in fraudulent transactions, such as chargebacks and unauthorized payment disputes. It is prohibited to access another person's accounts, systems, or data without authorization. Users are prohibited from circumventing security protocols or gaining unauthorized access to any part of our platform. You should not use our services for illicit or illegal purposes, such as financing illicit activity, laundering money, or any other activity that violates national laws. Any harmful or destructive activity, including spamming, phishing, malware distribution, or any other action that threatens our platform's security or integrity, is expressly prohibited.

Intellectual Property Rights

CYBERSLEEK INDUS PRIVATE LIMITED owns all intellectual property on this website, including text, graphics, logos, photos, and software, which are protected by copyright and trademark laws. This website's content is licensed to users for a limited, non-exclusive, and revocable period of time for the purpose of using the payment gateway's services. You are strictly prohibited from reproducing, distributing, modifying, or using any part of this website without written permission from the website owner. The company reserves the right to sue if its intellectual property rights are violated, and to seek damages as well as an injunction if necessary.

Privacy

We are committed to protecting the confidentiality of your personal information. For more information about how we handle your personal information, please refer to our Privacy Policy.

Account Termination

We reserve the right, at our sole discretion, to cancel or suspend any user account of fraudulent conduct, violations of our terms and conditions, or other activity that compromises the integrity or security of our platform is detected.

Limitation of Liability

Although we strive to provide a reliable and secure payment gateway service, users use our platform at their own risk. In the event that you use our services or are unable to use them, we are not responsible for any direct, indirect, incidental, consequential, or punitive damages. No guarantees or warranties are provided regarding the precision, dependability, or accessibility of our payment gateway services. In exchange for using our services, users understand that they are provided "as is" and "as available."

It is known to our users that we might act as a middleman in their transactions with outside service providers. Any disagreements with these third parties must be resolved directly with them, as we do not endorse their activities, materials, or services. All transactions made through our platform, as well as managing their financial information, are the sole responsibility of users. There will be no monetary losses or harm caused by erroneous or illegal transactions.

It is not responsible for delays, disruptions, or malfunctions in its services caused by events beyond its reasonable control, such as natural disasters, war crimes, or technological failures. In these circumstances, we aim to restore service as soon as possible.

Indemnification

In using our payment gateway services or violating any of our terms and conditions, users assume all responsibility and agree to hold us harmless for any claims, liabilities, losses, damages, costs, or expenditures, including legal fees. As a result of this indemnification, the user shall be protected against any third-party claims arising from the user's activities or transactions made possible by our platform, including, but not limited to, claims made by customers, vendors, or other users. Any claims, or potential claims, that users believe could trigger this indemnity duty must be reported immediately. It may be impossible for us to defend such claims for you if you do not provide this information.

Law of Governance

These Terms and Conditions shall be interpreted and enforced in accordance with Indian law, and any disputes will be resolved by Indian courts.

Resolving Disputes

All disputes and claims relating to our payment gateway services are subject to fair and unbiased arbitration procedures. Our organization and users can only resolve such issues through binding arbitration. The parties have mutually agreed to follow the procedures and rules of a recognized arbitration institution throughout the arbitration process. Arbitration will take place at a venue selected by the arbitration organization. In accordance with current legislation, we will enforce the arbitration clause. It is understood that the arbitration clause and the Terms and Conditions will remain in full force and effect if any part of them is found to be unenforceable.